Privacy Policy and Terms and Conditions

Text messaging terms and conditions

By opting in to receive text messages from Bike Cleveland, you agree to receive occasional updates, alerts, and event notifications related to our advocacy work, campaigns, and programs promoting safe streets and biking in Greater Cleveland.

What to Expect:
Messages may include but are not limited to:

  • Action alerts about local legislation

  • Event invitations and reminders

  • Program updates

  • Fundraising campaign news

Frequency:
We respect your time and attention. You can expect no more than 1–3 text messages per month.

Opting Out:
You can opt out of text alerts at any time by replying “STOP” to any message. You may also reply “HELP” for assistance or contact us at info@bikecleveland.org.

Message & Data Rates May Apply:
Depending on your mobile plan, you may be charged by your carrier for receiving messages. Bike Cleveland is not responsible for any messaging or data charges incurred.

Privacy:
Your phone number and personal information will never be sold or shared. For more information, see our policy below.

By subscribing, you acknowledge that you have read and agreed to these terms.

Privacy Policy

Bike Cleveland is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with us online, via text, or through donations and other communications.

1. Information We Collect

We may collect the following types of personal information:

  • Name, address, email address, and phone number

  • Donation and payment details (processed securely via third-party platforms)

  • Event registration and volunteer information

  • Preferences related to communication and advocacy interests

  • Automatically collected data from website use (such as IP address, browser type, pages visited)

2. How We Use Your Information

We use your information to:

  • Communicate updates about our work, events, and advocacy opportunities

  • Send text or email alerts (if you’ve opted in)

  • Process donations and issue receipts

  • Improve our website, communications, and programs

  • Meet legal and regulatory requirements

3. Text Messaging

If you opt in to receive text message updates, we may send occasional alerts related to advocacy, events, or fundraising. Message and data rates may apply. You can opt out at any time by replying “STOP.” For help, reply “HELP” or contact us at info@bikecleveland.org.

4. How We Share Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited information with trusted service providers who help us with payment processing, data management, or communication—only to the extent necessary to fulfill their services.

5. Security

We take reasonable precautions to protect your information. All payment transactions are encrypted and processed securely through third-party vendors.

6. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand user behavior and improve functionality. You can adjust your browser settings to decline cookies.

7. Your Choices

You can:

  • Update your contact preferences at any time

  • Unsubscribe from emails by clicking the link at the bottom of any message

  • Opt out of text alerts by replying “STOP”

  • Request to review or delete your information by contacting us

8. Changes to This Policy

We may update this privacy policy occasionally. The latest version will always be available on our website with the effective date posted.

9. Contact Us

If you have questions about this privacy policy or your personal information, please contact:

Bike Cleveland
Bikecleveland.org
info@bikecleveland.org
216-245-3101
3000 Bridge Ave., Suite 1, Cleveland, OH 44113

Effective Date: 1/1/2025