Report a Hazard or Close Call

As we work to make our streets safe for people of all ages and abilities to bike and walk, we need your help reporting road hazards and close calls (i.e. are almost in a crash with another road user) that you experience while biking, walking or even driving.

People on bicycles are often the first ones to notice road problems, as they are greatly affected by road debris, snow, or other hazards. The City of Cleveland has a dedicated and responsive service line you can call – 311 – where you can report these hazards. You can also fill out an online form if that is more convenient for you.

If you encounter anything that prevents you from navigating to your destination safely – report it! We often find that the offending hazard or snow condition is remedied within a reasonable time frame. These reports can also help inform decisions to long-term changes in maintenance patterns and priorities.

Dangerous Drivers, Bike Lane Blockage, and More

Do you ever see cars where they shouldn’t be? How about dangerous driving behavior or other issues on Cleveland streets?

We know you do. Now, through a partnership with OurStreets – we’re asking you to report it! OurStreets is an exciting new app that makes it fast and easy to document problems you see anytime, anywhere. The app is available in the App Store for Apple devices, and Google Play for Android. Download it today and start reporting! Read more here and download the app today.

Close Calls

When you have a close call take a moment and submit it to our Close Calls Form below.  We will use this data in partnership with the City of Cleveland’s Vision Zero initiative to identify trends and to inform future improvements (be them design, maintenance, enforcement or education) to our transportation network.

Note that if you are in a crash you still need to file a police report by calling the Cleveland Police at 216-621-1234.

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